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Frequently Asked Questions
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Recent questions without an upvoted answer
0
votes
1
answer
Is there any way to customize placement?
asked
Jul 20, 2018
by
twilightguardian
(
130
points)
customization
single-tree
0
votes
0
answers
How can I show two attributes for each person, e.g. their dates and professions?
asked
Jul 19, 2018
by
RaphaelBriand
(
120
points)
0
votes
0
answers
how do you rotate a picture, my pictures are being loaded sideways
asked
Jul 18, 2018
by
Robgoo56
(
150
points)
pictures
sideways
+2
votes
0
answers
How can I see every family member from both sides of my family?
asked
Jul 18, 2018
by
elasmm16
(
140
points)
+2
votes
1
answer
When I click on "back to me," it goes to my great-great-great-grandfather. Why? Can I fix this?
asked
Jul 17, 2018
by
pjedicke
(
140
points)
0
votes
1
answer
How I can change the deoloper name ?
asked
Jul 15, 2018
by
anilmisrapc
(
120
points)
+1
vote
1
answer
Is it possible to copy a family tree so as to have two separate versions in the same account?
asked
Jul 14, 2018
by
Kate1
(
130
points)
copy-tree
copy
0
votes
1
answer
Changing a branch from one parent to the other
asked
Jul 13, 2018
by
Christine81052
(
120
points)
0
votes
0
answers
I cannot see my account box
asked
Jul 13, 2018
by
agarwalspices@gmail.com
(
160
points)
0
votes
1
answer
Error message: "This choice of parents is not allowed because it would split the tree into separate pieces"
asked
Jul 12, 2018
by
SaraUckelman
(
160
points)
separate-pieces
0
votes
1
answer
How to add a photo
asked
Jul 12, 2018
by
luvfam
(
120
points)
0
votes
0
answers
i have privatised my family tree in error how do i change this status
asked
Jul 12, 2018
by
ralkarimi
(
120
points)
0
votes
1
answer
change user name
asked
Jul 11, 2018
by
Mrjbaz
(
170
points)
0
votes
1
answer
I deleted my family, but my sister still has access to it on her account. How can I retrieve it?
asked
Jul 11, 2018
by
Mrjbaz
(
170
points)
+1
vote
0
answers
Is there a way to copy my sister's tree to make it my own?
asked
Jul 11, 2018
by
Mrjbaz
(
170
points)
0
votes
1
answer
Can I email my family tree to other family members?
asked
Jul 10, 2018
by
Joy7998@gmail.com
(
120
points)
+1
vote
1
answer
Can I upload more than one photo to a family members name?
asked
Jul 9, 2018
by
blaine1079
(
130
points)
+2
votes
1
answer
Is there a way to print entire tree poster size, showing everyone?
asked
Jul 8, 2018
by
markherzberg
(
140
points)
0
votes
0
answers
I accidently deleted my family tree is there any way to get it back
asked
Jul 7, 2018
by
domeniquejohnsonk
(
120
points)
recovery
0
votes
1
answer
How do I change the order that twins appear in the tree?
asked
Jul 7, 2018
by
prsavage
(
120
points)
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