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Frequently Asked Questions
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Recent questions without answers
Recent questions without answers
0
votes
0
answers
Can I access a family tree that was created by a family member if they no longer have their account information?
asked
1 day
ago
by
MWaxse
(
120
points)
retrieve-family-tree
search
+1
vote
0
answers
How do I view all? I uploaded my grandmother's brothers and they don't appear
asked
6 days
ago
by
Arbolfamilia25
(
130
points)
0
votes
0
answers
The family could not be added to an account
asked
Feb 20
by
Lucciana
(
120
points)
#help
#add-family
#error
0
votes
0
answers
Problem with PDF
asked
Feb 15
by
February_imov
(
280
points)
0
votes
0
answers
Half siblings not rearranging by birthdate automatically?
asked
Feb 15
by
archivefource
(
120
points)
half-siblings
change-order
0
votes
0
answers
i need to connect two persons from 2 different trees ( they are sister )
asked
Jan 23
by
yossi.krumholz
(
140
points)
#featurerequest
0
votes
0
answers
How do I add a title and picture to top of tree print?
asked
Jan 21
by
RICHARD1946$
(
190
points)
0
votes
0
answers
How to make a person that starts out completely disconnected from tree
asked
Jan 4
by
rocketmoore8
(
7,390
points)
#help
#anon
#uncertain-relation
#disconnected-from-tree
0
votes
0
answers
The search bar is being weird - Can FamilyEchoSupport answer this also?
asked
Jan 1
by
rocketmoore8
(
7,390
points)
#help
#search
#family-echo-answer
+1
vote
0
answers
Any recommended sites? I cannot find anything for a while and I have looked everywhere for open cracks on FamilyEcho.
asked
Dec 22, 2024
by
rocketmoore8
(
7,390
points)
#stuck
#help
#family-echo-is-broken-and-i-cant-fix-it-and-its-driving-me-crazy
+3
votes
0
answers
How to represent twins separately from simple brother and sister without date of birth?
asked
Feb 25, 2024
by
Fafafa
(
150
points)
twins
–2
votes
0
answers
no second cousin twice removed
asked
Feb 19, 2024
by
Thebestfamily4
(
140
points)
#3rdcousintwiceremoved
#2ndcousinonceremoved
+1
vote
0
answers
Is there a way to shorten a long line that links a husband and wife to be not so spread out?
asked
Dec 27, 2023
by
johngunnarson@gmail.com
(
130
points)
+6
votes
0
answers
Why can't I access all families in my account? I can access only one!
asked
Dec 23, 2023
by
asf25
(
200
points)
+1
vote
0
answers
I can not download my familty tree as a HTML page
asked
Dec 19, 2023
by
jack7s
(
180
points)
+3
votes
0
answers
Does a new branch remain accessible to the founder
asked
Nov 13, 2023
by
sreegovind@gmail.com
(
150
points)
editing-permissions
sharing
+1
vote
0
answers
Showing the Partner in a Generation Lineage
asked
Nov 7, 2023
by
gencianeoClan
(
130
points)
display-#help
+2
votes
0
answers
Is there anyway to improve the contrast of the images on the Tree. I'm not having this problem with any other app.
asked
Nov 2, 2023
by
MexiGal20290
(
200
points)
+1
vote
0
answers
When I use Family Echo, the page becomes unresponsive and I have to keep signing out.
asked
Aug 2, 2023
by
jenniferdavis323
(
130
points)
+2
votes
0
answers
Cant download or print preview
asked
Jul 11, 2023
by
Sukru
(
140
points)
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