I haven't been on my family tree for nearly two years, and now it won't let me edit my account.

Question

I also can't access the 'Partners' tab or the 'Biographical' tab even just to view it.

Answer 1

Any chance you are using Safari on an iPad with iOS 8? If so, there is a known problem editing details which we are trying to fix. You could try using Chrome or a different browser if you have one.

If not, please comment below and we will look into the problem you are having with Family Echo.

Comments

Yes, I am using safari on my iPad!!!  Will try chrome browser.     Many thanks !!!