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Format changes

0 votes
94 views
Everytime I log in my tree format has changed.

Ive edited the colour, shape of sqaures amd the lines, saved. But it still reverts back to the original everytime I log in. Its getting annoying .

 

Please help
asked May 5, 2023 by Laura1988 (120 points)

1 Answer

0 votes

Family Echo options are stored via Cookies. If your changes to options are not being saved, I would imagine that the cookies are being deleted after each browsing session. This might happen because you are in incogneto mode. Cookies might be disabled in your browser. An extension might be deleting cookies. This page explains cookies and lists other possibilites for losing them (and how to fix it).

answered May 16, 2023 by lsommerer (47,350 points)
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