Welcome to the Family Echo Q&A forum. In order to ask or answer questions, please ensure you sign in at Family Echo first.
Welcome to Family Echo Q&A, where you can ask questions and receive answers from other members of the community.

In order to ask or answer questions, please ensure you sign in at Family Echo first.

Before asking a question, please check the Frequently Asked Questions page.

Format changes

0 votes
83 views
Everytime I log in my tree format has changed.

Ive edited the colour, shape of sqaures amd the lines, saved. But it still reverts back to the original everytime I log in. Its getting annoying .

 

Please help
asked May 5, 2023 by Laura1988 (120 points)

1 Answer

0 votes

Family Echo options are stored via Cookies. If your changes to options are not being saved, I would imagine that the cookies are being deleted after each browsing session. This might happen because you are in incogneto mode. Cookies might be disabled in your browser. An extension might be deleting cookies. This page explains cookies and lists other possibilites for losing them (and how to fix it).

answered May 16, 2023 by lsommerer (45,120 points)
...