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Frequently Asked Questions
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Recent questions without an upvoted answer
–1
vote
1
answer
How to add a photo?
asked
Oct 30, 2019
by
smithowls
(
110
points)
0
votes
0
answers
how to remove pictures from my Family tree
asked
Oct 29, 2019
by
walter3w
(
120
points)
0
votes
1
answer
Is it only for my own family?
asked
Oct 29, 2019
by
hot_single_pigeons_near_you
(
120
points)
other-uses
–1
vote
1
answer
How can I reset my Password?
asked
Oct 26, 2019
by
Bonanza
(
110
points)
0
votes
2
answers
How do i change the name of who founded my tree. I started it with my deceased mothers name & it wont let me correct it
asked
Oct 26, 2019
by
Spice333
(
120
points)
0
votes
0
answers
Is there a way to get a count of how many people there are of either gender?
asked
Oct 24, 2019
by
CrazyInventor
(
120
points)
count
number-of-people
0
votes
1
answer
What's going on? I can't create new families anymore.
asked
Oct 22, 2019
by
faiuwle
(
270
points)
not-working
create-new-tree
+1
vote
1
answer
It won't let me access anything after I created an account.
asked
Oct 22, 2019
by
mariemorrow16
(
130
points)
+1
vote
1
answer
Im having this problem currently. Just wondering how long it will take for it to be fixed. Cheers.
asked
Oct 22, 2019
by
temokilemalu
(
130
points)
+1
vote
1
answer
how do Istart
asked
Oct 22, 2019
by
joanmike3
(
130
points)
0
votes
1
answer
How do I add a new family?
asked
Oct 22, 2019
by
nathrid
(
120
points)
#newfamily
0
votes
1
answer
Can't access my family tree
asked
Oct 22, 2019
by
dianerlea
(
140
points)
0
votes
1
answer
Can't see my tree
asked
Oct 22, 2019
by
optimisms
(
140
points)
cant-log-in
cant-see-tree
+1
vote
1
answer
6,000 Person Tree Disappeared :(
asked
Oct 22, 2019
by
Ally25510
(
130
points)
0
votes
1
answer
How do I change "me"......I copied a relatives treee into my tree and it kept her as "me".
asked
Oct 21, 2019
by
sbutlin
(
120
points)
0
votes
1
answer
how do I go back to the top of the tree
asked
Oct 21, 2019
by
shottonfamilytree2019
(
120
points)
0
votes
0
answers
I cant see the pop up menu at the bottom of window called show for my photos
asked
Oct 19, 2019
by
Walshfamilylancs
(
120
points)
+1
vote
0
answers
How can I access my Family Tree that I made with my old email account that no longer exists?
asked
Oct 16, 2019
by
libertytyler
(
130
points)
account
help
+2
votes
0
answers
Is there a way to reorder partners?
asked
Oct 13, 2019
by
VT01
(
150
points)
#feature-request
partners
change-order
–1
vote
0
answers
How do I download family if Gedcom/HTML file download not working
asked
Oct 12, 2019
by
Lillibet
(
130
points)
download-gedcom-html
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