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Frequently Asked Questions
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Recent questions without an upvoted answer
+3
votes
1
answer
Is there a way to export the existing family tree into a PDF?
asked
Oct 22, 2020
by
nicgale95
(
150
points)
download
pdf
family-tree
print-whole-tree
+5
votes
1
answer
General URL for sharing?
asked
Oct 22, 2020
by
natfoo
(
180
points)
share
feature-request
url
link
+1
vote
0
answers
New Feature: Check the Invitations that have been sent and the associated email address - a feature for Founders Only?
asked
Oct 20, 2020
by
amrit7@hotmail.com
(
350
points)
feature-request
share-invitation-access
invitations
+4
votes
1
answer
New Feature: See the changes someone has made
asked
Oct 20, 2020
by
amrit7@hotmail.com
(
350
points)
feature-request
audit
version
0
votes
1
answer
how do I view two families side by side in separate windows
asked
Oct 18, 2020
by
0404878821
(
240
points)
0
votes
1
answer
How do I add a child whose mother and father are not the birth parents?
asked
Oct 17, 2020
by
jnga020
(
120
points)
0
votes
1
answer
How do you check the version history and changes made?
asked
Oct 17, 2020
by
amrit7@hotmail.com
(
350
points)
version
0
votes
1
answer
How do you check the invitations that have been sent?
asked
Oct 17, 2020
by
amrit7@hotmail.com
(
350
points)
invitations
share-invitation-access
0
votes
1
answer
How do you correct an email address of an invitation?
asked
Oct 17, 2020
by
amrit7@hotmail.com
(
350
points)
incorrect
sharing-email
share-invitation-access
0
votes
1
answer
how can i duplicate a project? i want to add names to just one of them
asked
Oct 15, 2020
by
benzaquen
(
120
points)
+1
vote
2
answers
I have managed to delete the text box following Birth Place! Any clues please? Thank you!
asked
Oct 15, 2020
by
bavi
(
130
points)
0
votes
0
answers
how do i print the tree in plain text?
asked
Oct 13, 2020
by
Selden
(
120
points)
+1
vote
0
answers
how do I print in larger format
asked
Oct 10, 2020
by
lindacastillo67@msn.com
(
130
points)
+1
vote
1
answer
how do i add more tha 2 parents if adopted
asked
Oct 10, 2020
by
nadiaw71
(
130
points)
+1
vote
1
answer
My tree has disappeared.
asked
Oct 10, 2020
by
gayebell
(
130
points)
+1
vote
1
answer
It tells me that my family could not be saved!
asked
Oct 10, 2020
by
KlaatuWithGort
(
190
points)
+1
vote
1
answer
is there a Names Limit?
asked
Oct 10, 2020
by
shrejmann
(
130
points)
limit
+1
vote
1
answer
Any attempt to add, modify, or delete an entry gets "The family could not be saved - please try again". Please help!
asked
Oct 10, 2020
by
aran411
(
130
points)
0
votes
1
answer
I've just signed up for the first time and can't get past the initial screen, even though I've had an email
asked
Oct 10, 2020
by
AudreyE
(
120
points)
+1
vote
1
answer
How do I get started?
asked
Oct 10, 2020
by
tarkasis
(
130
points)
help
restart
deleted
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