Welcome to the Family Echo Q&A forum. In order to ask or answer questions, please ensure you sign in at Family Echo first.
Welcome to Family Echo Q&A, where you can ask questions and receive answers from other members of the community.

In order to ask or answer questions, please ensure you sign in at Family Echo first.

Before asking a question, please check the Frequently Asked Questions page.

Can't access my family trees!

0 votes
127 views
Hi, unfortunatly, I'm unable to access most of my family trees, as it gives me this error: "This family could not currently be located. This may be due to occasional system maintenance, so please try again in a few hours." It is so frustrating and I really want to be able to access them! When will this be fixed? Thank you.
asked Jan 9, 2023 by SapphirePopplio (120 points)

1 Answer

0 votes
Apologies, one of the family storage servers had a technical problem, it's been fixed now.
answered Jan 10, 2023 by gidgreen (10,640 points)
Thank you so much! :D
...