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Cannot locate family tree error

0 votes
8 views
Hello,
I have been working on an extensive family tree (not my own) and suddenly I was unable to save. When I tried to refresh the following error message came up:

"This family could not currently be located. This may be due to occasional system maintenance, so please try again in a few hours"

After a few hours it's still not working and other trees I've started work fine.

Any ideas?
asked 2 days ago by joemoroe (120 points)

1 Answer

0 votes
We had a brief outage of one of the family storage servers, it should be fixed now.
answered 1 day ago by gidgreen (7,040 points)
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