CAN AN UNSAVED TREE BE RECOVERED?

267 views asked Jul 3, 2021 by jamesy@igen.co.za (130 points)

I’m adding this as a comment so someone else can add a definitive answer if they have one. Here are the three options I can think of:

1. If you exported the family tree as a GEDCOM or FamilyScript file, you can upload it.

2. If you gave someone else access to the tree, they will still have access.

3. Contact FamilyEcho.

commented Jul 7, 2021 by lsommerer (51,650 points)

thanks for the suggestions but no export and no copies to others. how do i contact family echo for advice?jamesy

commented Jul 8, 2021 by jamesy@igen.co.za (130 points)

There is a “send feedback” link at the bottom of the main screen.

commented Jul 10, 2021 by lsommerer (51,650 points)

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CAN AN UNSAVED TREE BE RECOVERED?

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