I can't edit a name after resetting my password. What do I do to fix that?

Answer 1

Any chance you are using Safari on an iPad with iOS 8? If so, there is a known problem editing details which we are trying to fix. You could try using Chrome or a different browser if you have one.

If not, please comment below and we will look into the problem you are having with Family Echo.

 

Answer 2

Any chance you are using Safari on an iPad with iOS 8? If so, there is a known problem editing details which we are trying to fix. You could try using Chrome or a different browser if you have one.

If not, please comment below and we will look into the problem you are having with Family Echo.