Welcome to the Family Echo Q&A forum. In order to ask or answer questions, please ensure you sign in at Family Echo first.
Welcome to Family Echo Q&A, where you can ask questions and receive answers from other members of the community.

In order to ask or answer questions, please ensure you sign in at Family Echo first.

Before asking a question, please check the Frequently Asked Questions page.

Any attempt to add, modify, or delete an entry gets "The family could not be saved - please try again". Please help!

+1 vote
112 views
After spending many hours creating a tree, I have 1800 entries, but can no longer add, delete, or modify any of my entries without getting a pop-up message dialog box stating: "The family could not be saved - please try again"

At first, I wondered whether I had reached the maximum number of entries, but I've found that I can no longer even add any text to an existing entry, or delete an existing entry, without receiving the message.

I hope someone might be able to help me with this problem, as I currently feel that I might have wasted all of the long hours that I have spent trying to create a resource that has broken before I've even got to start using it!
asked Oct 10, 2020 by aran411 (130 points)

1 Answer

0 votes
There was a server issue today, due to a migration at our hosting provider. Sorry for the inconvenience - it should be OK now.
answered Oct 10, 2020 by gidgreen (10,720 points)
...