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Any attempt to add, modify, or delete an entry gets "The family could not be saved - please try again". Please help!

+1 vote
107 views
After spending many hours creating a tree, I have 1800 entries, but can no longer add, delete, or modify any of my entries without getting a pop-up message dialog box stating: "The family could not be saved - please try again"

At first, I wondered whether I had reached the maximum number of entries, but I've found that I can no longer even add any text to an existing entry, or delete an existing entry, without receiving the message.

I hope someone might be able to help me with this problem, as I currently feel that I might have wasted all of the long hours that I have spent trying to create a resource that has broken before I've even got to start using it!
asked Oct 10, 2020 by aran411 (130 points)

1 Answer

0 votes
There was a server issue today, due to a migration at our hosting provider. Sorry for the inconvenience - it should be OK now.
answered Oct 10, 2020 by gidgreen (10,640 points)
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