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Problem resetting my password

0 votes
331 views
Hi,

I have an account under the username lelizabeth. I forgot my password and try to reset it, but never receive the email to do it. I checked under spam or junk mail, but still nothing for hours...almost the whole day. I tried many times but still nothing.

To ask this question, I have to create another account, but still want to retrieve my old account so I don't have to redo all the work.

Thank you in advance for your help,

Elizabeth
asked Mar 16, 2020 by myfamily88 (120 points)

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