Welcome to the Family Echo Q&A forum. In order to ask or answer questions, please ensure you sign in at Family Echo first.
Welcome to Family Echo Q&A. In order to ask or answer questions, please ensure you sign in at Family Echo first.

Before asking a question, please check the Frequently Asked Questions page.

June 25, 2026: This Q&A has just been moved to a new server. If you experience any problems, please let us know.
0 votes
506 views
by hccelizak (120 points)

1 Answer

0 votes
Before you delete your account, download a GEDCOM or FamilyScript backup of your tree.  Lower left corner of the window has a download link.

When you create your new account you can then upload the backup copy of your tree.  You can do this by clicking on the My Account button (upper right of the window) then click on the create import new family button.
by DanUgrin (21.7k points)
...