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Can't see my tree

0 votes
179 views
I have three trees, and all are experiencing the same problem. When I log in, I get the following error message:

"This family could not currently be located. This may be due to occasional system maintenance, so please try again in a few hours."

I looked on the forum and other people have experienced this issue but it has resolved for them. I have been trying since early this morning, every couple hours, and no success. Please advise.
asked Oct 22, 2019 by optimisms (140 points)

1 Answer

0 votes
We are having a problem with the family storage server and working on it.
answered Oct 22, 2019 by gidgreen (10,590 points)
Thanks for the response. Best of luck finding a solution
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