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I have tried to send out my tree to around a dozen relativesand only one received it, what am I doing wrong?

0 votes
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I have used the correct email addresses (copied and pasted).  One relative has received it after both my attempts, each time it was in his spam folder - none of the others have received it.  Any ideas?
asked Apr 30, 2015 by ancientnav (120 points)

1 Answer

0 votes
Perhaps other messages have gone to spam folders, occasionally email sent from the Family Echo server do also get blocked.

In the same panel where you sent the invite, there is a link that you can copy. If you paste this link into an email message sent directly from your own address then your relatives should have no problem receiving it.
answered May 6, 2015 by FamilyEchoSupport (22,190 points)
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