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No longer letting me edit.

0 votes
354 views
My trees can no longer be edited with my mobile tablet. Can anyone explain why?
asked Apr 6, 2015 by airaly (120 points)

2 Answers

0 votes
Not being able to edit or access your tree on a tablet seems to be a fairly common problem. As far as I know Family Echo are trying to fix it. You should still be able to access your tree as usual  from a laptop or desktop computer.
answered Apr 7, 2015 by p.mcallister (15,950 points)
0 votes

Unfortunately there is a known issue with the site in Safari on iPads that updated to iOS 8. We are working on getting this fixed, but for now if you have Chrome or a different browser installed on your iPad you could try using that.

 

Source: http://answers.familyecho.com/338/edit-trees-on-ipad?show=338#q338

answered Apr 8, 2015 by erisedstar30259 (5,490 points)
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