Welcome to the Family Echo Q&A forum. In order to ask or answer questions, please ensure you sign in at Family Echo first.
Welcome to Family Echo Q&A, where you can ask questions and receive answers from other members of the community.

In order to ask or answer questions, please ensure you sign in at Family Echo first.

Before asking a question, please check the Frequently Asked Questions page.

Transparent part of PNG/GIF photos become black

0 votes
719 views

Hi there,

I'm trying to use PNG icons as photos for people (I know this is not meant to be the usage of photos). I found that the transparent parts of PNG/GIF files become black on Family Echo (see the image below), which also appear in the generated PDF files. Could you kindly change the image engine? Thanks!

My family tree

asked Mar 17, 2015 by GHSRobert (260 points)

1 Answer

0 votes
Unfortunately it's not possible since all images are stored as JPEGs, which don't support transparency. Sorry about that.
answered Mar 18, 2015 by gidgreen (10,640 points)
Alright then, I'll use JPEG images with white background instead. Thanks for answering!
commented Mar 18, 2015 by GHSRobert (260 points)
 | Snow Theme by Q2A Market
Powered by Question2Answer
...