I LOSST MY BIG TREE!!!!????

Question

 IN attempt to change "ME" acording to the instructions I received in "FAQ" I   lost  my whole tree (over 1200 people) I hope that in Family Echo I can recover  my tree

 

Answer 1

dont you have a backup !?

you could have exported your tree

Comments

Thank you "ehabtm" for your answer. The problem was solved by F.E and my tree "came back to me".
How do I create a backup that you offer

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there is a click button marked download/export this family

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Thank you very much-I do it

Answer 2

I have the same problem. lost my tree. Can you help ?

Comments

The problem was solved by F.E and my tree "came back to me"
I ENTERD  "https://www.familyecho.com/?page=feedback" AND I DESCRIBED MY PROBLEM IN the frame. two day later igot mail tha the problem was solved

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Thanks, I did just that a few days ago. Fortunately I was able to recover one family tree. I shared with myself as a test and I was able to recover from the email. If I ever get all back I will share each family tree in the account with myself