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Saved changes not showing up

0 votes
198 views
I have been working on my family tree for 8 hours, and now - suddenly - despite backing up every half hour or so, the family tree has been reduced to about 18 names. Can I retreive all of my photographs and information? If so, how??
asked May 15, 2016 by goldagoldbloom@sbcglobal.net (120 points)

1 Answer

0 votes
If you are signed in, then you should see a 'Changes saved' message in the top right corner. Is it possible that you switched to a different family tree? (you can see a list by clicking 'My Account' also in the top right corner).
answered May 23, 2016 by FamilyEchoSupport (22,190 points)
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