Welcome to the Family Echo Q&A forum. In order to ask or answer questions, please ensure you sign in at Family Echo first.
Welcome to Family Echo Q&A, where you can ask questions and receive answers from other members of the community.

In order to ask or answer questions, please ensure you sign in at Family Echo first.

Before asking a question, please check the Frequently Asked Questions page.

Can you help me access my other account?

0 votes
169 views
I created a HUGE tree under mpalwala@gmail.com, username: mpalwala.

Since then, I cannot access it.  I keep resetting the PW since the site states the PW or UN is incorrect, but it still doesn't accept the PW your emailing me.

I created Cpalwala@gmail.com to see what format the UN should be in.  So I tred mpalwala as a username but its still not acceptng my credentials.

Can you PLEASE get me access to that account.  You have no idea how big that tree is!

Thank you.

Regards,
Nomi Palwala
asked Jan 8, 2016 by cpalwala (120 points)

1 Answer

0 votes
Please get in touch via the form on http://familyecho.com/?page=feedback and we will try and help you get access to your old account.
answered Jan 10, 2016 by FamilyEchoSupport (22,190 points)
...