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My family member is not getting the email from Family Echo. What should I do? .

0 votes
204 views asked Oct 29, 2015 by jab294 (160 points)

1 Answer

0 votes
I have found it better to create an actual email and copy/ paste the link to the member (sending it yourself) instead of sending an email from the server.
answered Oct 30, 2015 by erisedstar30259 (5,500 points)
Ask them to check their Spam or Junk folders. When I tested my tree by sending a link to one of my other email addresses, the email was in the Junk folder.
commented Nov 25, 2015 by clananguscarluke (230 points)
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