Welcome to the Family Echo Q&A forum. In order to ask or answer questions, please ensure you sign in at Family Echo first.
Welcome to Family Echo Q&A, where you can ask questions and receive answers from other members of the community.

In order to ask or answer questions, please ensure you sign in at Family Echo first.

Before asking a question, please check the Frequently Asked Questions page.

Family could not be located

0 votes
270 views
I have three families in my account. Today, when i try to acces sone of them a windows appeas that says "Family could not be located". Any help would be appreciated as I have over 2200 people on that tree... and have not exported a backup in awhile!

Thanks!
asked Oct 11, 2015 by HankKoebler (120 points)

1 Answer

0 votes
Log out then log back in, or close your browser and try again. That usually works for me when I see that.
answered Oct 12, 2015 by pleasedonthurtme (460 points)
 | Snow Theme by Q2A Market
Powered by Question2Answer
...