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Family could not be located

0 votes
260 views
I have three families in my account. Today, when i try to acces sone of them a windows appeas that says "Family could not be located". Any help would be appreciated as I have over 2200 people on that tree... and have not exported a backup in awhile!

Thanks!
asked Oct 11, 2015 by HankKoebler (120 points)

1 Answer

0 votes
Log out then log back in, or close your browser and try again. That usually works for me when I see that.
answered Oct 12, 2015 by pleasedonthurtme (460 points)
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