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Can't save family. Please help

0 votes
626 views
As the title says. Every time i'm trying to save i get the error "The family could not be saved - please try again"

Anyone know why?
asked Sep 20, 2015 by Frille87 (120 points)

1 Answer

0 votes
This sounds like there may have been a communications issue. If you are still having this problem, please make sure you are logged in before trying to save your family tree. If you are still having trouble, please let us know what web browser and device you are using so we can look into the problem.
answered Sep 24, 2015 by FamilyEchoSupport (22,190 points)
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