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can't reset the password to my account

+3 votes
54 views
i have an account with the username seirduin and for that account i use the email olly@lotrplaza.com
but i don't have access to that email anymore so i can't reset the password to my other account.
can the email address be changed to annica.viklund@live.se?

i have that account because i have another family tree there that has nothing to do with the family tree on this account.
asked Dec 30, 2024 by lilithcalion (150 points)
I DON'T TRUST 170-POINT PEOPLE
commented Jan 3 by rocketmoore8 (6,760 points)

2 Answers

–1 vote
Yes, you can change the email! In "My Account," just go to the email to change it.
answered Dec 31, 2024 by BHAKKAMEAT (150 points)
no, i can't
i don't remember my password and i can't access my email account to reset my password to login, so there is no way to change my email address
commented Jan 1 by lilithcalion (150 points)
+1 vote
Just go to "My Account" to the email.
answered Dec 31, 2024 by rocketmoore8 (6,760 points)
no, i can't
i don't remember my password and i can't access my email account to reset my password to login, so there is no way to change my email address
commented Jan 1 by lilithcalion (150 points)
I'm sorry that didn't help. Have you tried resetting your password?
commented Jan 3 by rocketmoore8 (6,760 points)
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