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What happened to the family tree I had created at this site?

0 votes
162 views asked Feb 1 by Juanskid (120 points)

1 Answer

0 votes
The most common reason that a new family isn't saved is because the user didn't sign in (in the upper right). Could that be what happened?
answered Feb 1 by lsommerer (51,170 points)
This was not a new account.  I have been using this site for years, adding to it as I found new information.
commented Feb 1 by Juanskid (120 points)
You should use the Send Feedback link to ask the developer for help. Include as much information as you can to help him identify your account.
commented Feb 5 by lsommerer (51,170 points)
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