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My family trees aren't showing up, how can I fix it?

0 votes
82 views
I can log in and load both of my family trees, but when I do, they show up as blank, even though there are people on the tab at the left.
asked Jan 15 by devinsxdesigns (120 points)

2 Answers

0 votes

We recently made some changes to the layout engine, so it's possible there's some bug being triggered by something in your tree. Please contact us with more information about the name of the tree and the person you're clicking on, and we'll take a look: https://www.familyecho.com/?page=feedback

answered Jan 16 by gidgreen (10,640 points)
0 votes
A bug fix has just been uploaded, could you please confirm if this solves the problem?
answered Jan 16 by gidgreen (10,640 points)
Yes, today when I logged in everything seems as normal! Thank you.
commented Jan 16 by devinsxdesigns (120 points)
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