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Help using the "Change or Delete" options or others that offer a choice of persons in your tree?

0 votes
197 views
I remain very frustrated by the command options in the title above.

More often than not the drop-down choice of others in your tree fails to copy the name you select into the box.

More often than not I do not understand why this has happened, and no explanation is offered.

I suspect that there may be good reasons for this, but they elude me in the cases I've tried to use this fearure.

I really need more information on this feature to effectively use it.

Is there any source of information available to assist me in its use?
asked Sep 22, 2023 by pjcooney (320 points)

1 Answer

0 votes
I have not expereinced the problem you're describing. In my experience those just sort of work. You might want to try it on a different device and/or with a different browser and see if you get different results.
answered Sep 25, 2023 by lsommerer (51,150 points)
Thanks for your reply.
I've had this same problem on current versions of both Chrome and Edge on my Windows 11 PC.
BTW, I was able to merge who I needed to at Ancestry.com with no problem. I then brought Ancestry's GEDCOM file back here.
I'd prefer to do these kind of thing here rather than elsewhere.
Any sugggestions, anyone?
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