Welcome to the Family Echo Q&A forum. In order to ask or answer questions, please ensure you sign in at Family Echo first.
Welcome to Family Echo Q&A, where you can ask questions and receive answers from other members of the community.

In order to ask or answer questions, please ensure you sign in at Family Echo first.

Before asking a question, please check the Frequently Asked Questions page.

Problem w/ account permissions?

–1 vote
144 views
Hello sorry for any grammar mistakes, english is not my first language.

I would like to ask for help with a problem.

When I log in and try to open any of my Family trees is shows this message:

--

https://www.familyecho.com/ says

"You do not have permission to view this family"

--

What should i do? Is there any way I can solve this?

Thank you.
asked Aug 7, 2023 by TsukikoNikushimi (120 points)

1 Answer

0 votes
One of the family storage servers crashed, we're working on it...
answered Aug 7, 2023 by gidgreen (10,880 points)
Thank you so much for answering so fast.

Then I apologize for disturbing you during this.

Thank you for your hard work.
Goodbye.
...