Welcome to the Family Echo Q&A forum. In order to ask or answer questions, please ensure you sign in at Family Echo first.
Welcome to Family Echo Q&A, where you can ask questions and receive answers from other members of the community.

In order to ask or answer questions, please ensure you sign in at Family Echo first.

Before asking a question, please check the Frequently Asked Questions page.

Why does It say that I don't have permission to view my family tree from my own account???

0 votes
75 views
When I log into my acount and open the family tree that I am working on, a message pops up saying that I don't have permission to view and edit my family tree even though I am using the account I created and edited the family tree with, plus I never shared the tree with any one. So what's going on and will I never be able to accsess it again? Please try to solve this problem soon.

Also, I tried to look for the solution on the FAQ page and I found one question but it was from april 6th.
asked Aug 7, 2023 by Marc.G (120 points)

1 Answer

0 votes
One of the family storage servers crashed, we're working on it...
answered Aug 7, 2023 by gidgreen (10,640 points)
...