while i was working on my tree, the page told me changes could not be saved. i reloaded the page, and while my account seems intact (i could even create a new family tree), it tells me i don't have permission to access any of my previously created trees. I'm assuming the servers must have collapsed or something — I'm very worried nonetheless, the amounts of work put into this have been insane.
Would appreciate any help, even if it's just a link to a more direct helpline.
