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Why am I unable to access my tree now??

0 votes
181 views
I have been working on my family tree for over 8 years on Family Echo, and all of a sudden today I got a notification while editing my tree saying it could not be saved, and then when I tried reloading the page it now says I don't have permission to view this tree? PLEASE help, this is so important to my family and represents YEARS of hard work!
asked Aug 7, 2023 by nickjmholland (140 points)
I have been working on my family tree for over 2 years on Family Echo, and all of a sudden today I got a notification while editing my tree saying it could not be saved, and then when I tried reloading the page it now says I don't have permission to view this tree? help please, this is so important to my family and represents 2 years of hard work!
commented Aug 7, 2023 by kirkansari (140 points)

1 Answer

+1 vote
One of the family storage servers crashed, we're working on it...
answered Aug 7, 2023 by gidgreen (10,920 points)
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