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I have the same issue. I see the blank start page.

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There must be some icon somewhere allowing me to find what I saved before, but I can't find it!  Please help
related to an answer for: I didn't work with Family Echo for awhile, when I signed back, I couldn't get back into my family tree.
asked Jul 22, 2023 by jyager805@gmail.com (140 points)

1 Answer

0 votes
I found the answer.  I had signed in originally using a new email address, and later forgot and used my old email address.  So the user ID was incorrect.  Sorry.
answered Jul 23, 2023 by judy23reunion@gmail.com (140 points)
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