Welcome to the Family Echo Q&A forum. In order to ask or answer questions, please ensure you sign in at Family Echo first.
Welcome to Family Echo Q&A, where you can ask questions and receive answers from other members of the community.

In order to ask or answer questions, please ensure you sign in at Family Echo first.

Before asking a question, please check the Frequently Asked Questions page.

Why can't I add parents, brothers or sisters, but only edit the members' details?

0 votes
220 views
Hello,
my cousin and I are building the tree of our family bit by bit, but when I recently wanted to add new family members, I couldn't add parents, brothers or sisters to existing family members because It would create a new separate family tree. The exact message it says is “To add X's parents, brothers or sisters, a new family branch can be created.” below that is a button to create a separate tree that is then added to my account.
I thought maybe we hit some kind of limit because people were too far away from the founder (my cousin), but I ruled that possibility out because I noticed that I can't even add brothers/sisters to my father.
Strangely, this happens only on family members that I personally added to the tree or edited in the past. I am able to add parents etc. to very far away members that my cousin has originally added to the tree. Also, my cousin can without any issues add new siblings/parents to the members I have problems with.
 
I already removed the family from my account and joined again with a share link, but that didn't fix it. I cleaned cookies and tried different browsers without any luck.
Likewise, I wonder if anyone ever had this issue because it really seems to me to be a bug.
Thanks in advance for anyone to tries to help me with this! <3
asked May 3, 2023 by Jonas_Knuspi (190 points)

2 Answers

+1 vote
I have had the same problem. "To add Charles's parents, brothers or sisters, a new family tree branch can be created." Sadly, I do not know how to fix it.
answered May 1 by bsmills34@gmail.com (200 points)
0 votes
You are not the owner/founder of the tree. If someone gave you editing rights or shared the tree with you then that person is the only one who can add parents, etc. So your cousin can, but you cannot. It's definitely something that would be great to change. At least update the permission to give folks different levels of access.
answered May 5 by blythelyre (750 points)
...