I read one answer that said to export to another account and then if there is a problem with the original import it back. I'm not computer literate, please give step by step directions how to do this. Do I have to set up a new acct. with a different e-mail address or just call it a different tree in my acct? I don't want to lose my tree and future changes, do I have to do this every so often to save any changes? It would be nice if it was automatically saved somewhere.