Welcome to the Family Echo Q&A forum. In order to ask or answer questions, please ensure you sign in at Family Echo first.
Welcome to Family Echo Q&A, where you can ask questions and receive answers from other members of the community.

In order to ask or answer questions, please ensure you sign in at Family Echo first.

Before asking a question, please check the Frequently Asked Questions page.

Need detailed instructions how to protect a tree from being deleted by someone else

0 votes
329 views
I read one answer that said to export to another account and then if there is a problem with the original import it back. I'm not computer literate, please give step by step directions how to do this. Do I have to set up a new acct. with a different e-mail address or just call it a different tree in my acct? I don't want to lose my tree and future changes, do I have to do this every so often to save any changes? It would be nice if it was automatically saved somewhere.
asked Jul 9, 2015 by bralyman (120 points)

1 Answer

+2 votes

To export to another Family Echo account, do the following:

  1. On the family you want to back up, click on 'Download/export this family'.
  2. Select 'FamilyScript'.
  3. Click 'Download'.
  4. Save the file which downloads (I recommend in 'My Documents' or equivalent'). Make sure you give it a name you can easily recognise.
  5. Go to the account you want to export the tree to.
  6. Go to 'My Account', and click on 'Create or import new family'.
  7. Click on 'Import GEDCOM or FamilyScript'.
  8. Click 'Browse' and find the tree's file where you saved it.
  9. Click 'Import', and then 'Finish Import'.
  10. Save the tree on the new account (use the normal 'Save' button).
  11. You should then be able to use the tree as normal.

Note that you can also export using GEDCOM, but I think it might be a bit trickier.

I hope this helps!

answered Jul 10, 2015 by p.mcallister (15,960 points)
...