Hello! Could you please specify what exactly your problem is? What do you mean with "update" and "info"?
If you mean your family trees/account with "info" - yes, they should still be available. FamilyEcho doesn't delete accounts or trees, so if you log in to your old account (with your old username/e-mail), everything should be there.
Should you have forgotten your password, you can contact support via the Feedback Form an describe your problem. As far as I know, the person running this website can restore accounts when you can give him detailed info about your account and the trees - i. e. username, e-mail, how many families were on your account, and ideally some names on a family tree with the person's life dates.
If your question aims at something else, feel free to specify and I'll try to see if I know anything about this kind of problem!
