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What happened to the family tree I had created at this site?

0 votes
637 views
by Juanskid (120 points)

1 Answer

0 votes
The most common reason that a new family isn't saved is because the user didn't sign in (in the upper right). Could that be what happened?
by lsommerer (57.4k points)
This was not a new account.  I have been using this site for years, adding to it as I found new information.
by Juanskid (120 points)
You should use the Send Feedback link to ask the developer for help. Include as much information as you can to help him identify your account.
by lsommerer (57.4k points)
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