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Frequently Asked Questions
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Highest voted questions
0
votes
0
answers
all my biographical information for my grandfather disappeared. how can I get it back?
asked
Jun 30, 2020
by
tfirma2000
(
160
points)
0
votes
1
answer
How to add grand parents
asked
Jun 29, 2020
by
Yonkdonk
(
120
points)
0
votes
0
answers
When I load any photo they are upside down so, how do I fix this please?
asked
Jun 29, 2020
by
BigTrev5210
(
120
points)
0
votes
2
answers
Can I change the orientation of the tree to vertical instead of horizontal?
asked
Jun 28, 2020
by
madranly
(
120
points)
0
votes
1
answer
Is there/can there be an option to show birth surnames rather than current names on the tree--the conventional way?
asked
Jun 28, 2020
by
Pemser
(
120
points)
0
votes
0
answers
Can I export family tree information from one branch into a new family tree file?
asked
Jun 26, 2020
by
pathann
(
120
points)
0
votes
0
answers
is there a way to print only a single branch rather than whole tree
asked
Jun 25, 2020
by
mfrantisak
(
120
points)
0
votes
2
answers
how to make family tree into a PDF
asked
Jun 24, 2020
by
Ittyminkowitz
(
120
points)
0
votes
1
answer
How do I fix glitches or discrepancies on the tree.
asked
Jun 23, 2020
by
genekogan
(
140
points)
0
votes
0
answers
Can I two names for founder of the tree and how ?
asked
Jun 21, 2020
by
familyvijay
(
180
points)
0
votes
0
answers
How can I make a copy of the my family tree in a different login name
asked
Jun 21, 2020
by
Thuruthel
(
180
points)
0
votes
1
answer
How do I show pictures on my family tree once uploaded
asked
Jun 17, 2020
by
Springroom
(
120
points)
0
votes
1
answer
Share person in multiple family trees
asked
Jun 16, 2020
by
makarand_vaidya
(
140
points)
0
votes
1
answer
Can the invited edit the tree?
asked
Jun 16, 2020
by
rosco1956
(
140
points)
edit
share-invitation-access
0
votes
1
answer
Now I am signed up will I get Spam?
asked
Jun 16, 2020
by
rosco1956
(
140
points)
spam
signup
0
votes
0
answers
Woman's first name and surname was changed after marriage. How to record and display it ?
asked
Jun 15, 2020
by
makarand_vaidya
(
140
points)
0
votes
0
answers
Can I move an entire branch of my tree to a different position in the tree?
asked
Jun 14, 2020
by
ashokmeghani
(
120
points)
0
votes
0
answers
How do i get a png file of my family tree
asked
Jun 14, 2020
by
TahassanI
(
120
points)
0
votes
0
answers
Why won't it let me change certain things that are incorrect on the tree. Please advise.
asked
Jun 12, 2020
by
genekogan
(
140
points)
0
votes
1
answer
How can I edit tree to it shows eldest first
asked
Jun 12, 2020
by
Keepergy1
(
120
points)
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